DMSI's solution for our marina business has been our operational software for fifteen years. It is our main administrative application and has been flawless in providing us with the information we need to remain profitable. We began with an early DOS version, and are now operating in Windows 2000/XP. We have upgraded our application several times and enjoy the benefits of a support contract. When we need specific assistance, we either receive immediate support, or our call is returned usually within an hour.
Our company has been using DMSI for over 10 years and I cannot envision being without their services. As a small water treatment company, we do not have the expertise or staff available to keep our systems functioning reliably. DMSI has always responded immediately, 24 hours a day, 7 days a week providing assurance that our company's operation runs properly and smoothly. We are presently moving to a windows-based application and the personal attention that DMSI provides is extremely comforting. We expect to grow our business quickly and DMSI will be an integral part of our success.
We found DMSI on the web and contacted them about the "Marina Manager" program they profiled. After a few consultations, we decided that we needed something much different from the original program or any of the packages available, so they designed a complete program specifically for us. The cost of developing OUR specific program was less costly than purchasing a package program. We have been modifying the program as our needs dictate (we did purchase a support contract) and utilize the "offsite storage" services offered. DMSI repairs our data as needed and maintains a copy of our data files on their server as a backup. The response time on requests has been incredible and we are now renewing our support contract with them. "The best IT services we have ever received". John recently upgraded our program to version 8, and it looks, and works great! I sent this email to John regarding the upgrade........Looks great! Thank you for all you have done for me this year (2009). It is a pleasure, and a dream come true to have someone like you to partner with. Happy New Year
We have been running our Plumbing contracting business on a program designed for us by DMSI since 1998. We were first DOS-based, then upgraded to Windows. We have had the system updated over the years and have made additions and changes to the system. Our requests for changes, additions, or network services are answered usually within a few hours. Great Service!
Gary Bishop, Owner Plumbing by Bishop, Stuart, FL.